Hammer Roo is pleased to supply you with a large range of special order products on the basis of the following conditions:
Cancellation & Returns
- Products which aren't normally stocked in store (including custom made) are non-returnable, exchangeable or able to be cancelled once the order has been placed unless a warranty or guarantee is breached.
Estimated Shipping Date/s
- We will give you an estimated shipping date in good faith (listed on each individual product page), but we are unable to accept liability for delays in receiving the goods, which are beyond our reasonable control eg. if stock is unavailable, shipping/customs delays etc.
- In the event of a delay beyond our estimated time frame we will contact you to advise of the delay. Full delivery conditions can be found in our Shipping Options.
Quotes & Estimates
- Unless the quotation/estimate specifies otherwise, it is valid for 7 days and for the full quoted quantity only. The quote/estimate supersedes all previous quotes/estimates.
